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Our structure

We're a compact organisation with a broad range of roles and functions.

Our core business services include:

Audit and Assurance: Our team of expert lead auditors, specialist contractors and support staff provide objective audit and assurance services to private and public health sector organisations in the central North Island and the South Island.

Community Pharmacy: Our team is responsible for working with District Health Boards and the wider health sector to implement the Community Pharmacy Services Agreement.  This is all about keeping patients at the centre of their own health care, and recognising the key role pharmacists have in delivering better health outcomes.

Health Informatics: Our team works with the health sector to develop systems that ensure the right information gets to healthcare professionals at the right time, so they can deliver the most appropriate care for patients.

Health of Older People: Our team works collaboratively with District Health Boards, the Ministry of Health, and wider health sector to improve the delivery of health and disability services to older New Zealanders through a joint programme of work.

interRAI Services: Our team is the national provider of services to support interRAI in New Zealand, which is a comprehensive clinical assessment system developed by the international not-for-profit organisation of the same name. The team provides education and support, secretariat services to the interRAI New Zealand Governance Board, data analysis and reporting, and software services.  

Planning and Collaboration: Our team partners with the health sector to provide planning services to support development of regional and national plans, that not only enhance the effectiveness of collaboration among key executive groups, but also enable them to deliver on key work programmes and projects. We also play a key role in identifying opportunities to add value through analysis and assessment of programmes and activities. Business Intelligence also sits within the Planning and Collaboration team.

Strategic Workforce Services: ​Our team provides intelligence and employment relations services to help maintain the current and future staffing needs of the health sector. We also facilitate the Care Capacity Demand Management (CCDM) programme to support quality patient outcomes, quality work environment for staff and best use of health resources. 

Business Support Services: Our team provides Human Resources, IT, Finance, Strategic Planning, Project Management and Communications support to all areas of the business. We work alongside our leaders and our people, providing the right advice, tools, processes and systems to achieve their business goals, and to help our people develop and grow.